SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So funny four ~ works so well. Charging plating bags and Not just for hairs too closely is not. Hair the propeller to say let failure can oh I fortunately quickly away from okay okay okay
Exactly as described, works great with no problems
좋아요
Arrived safely packaged. it's beyond my expectation. Very easy to launch. Safe for kids as they can't touch it will go away. Runs for about 5 minutes. Also the propellers are safe with the outer cover so no harm even if we touch it while running. Very smart device for the price. Suitable for kids to play indoors only. Thank you store.
Excellent product, very well protected, good quality and simple functionality. I bought 10 products, so far I tried one and it's amazing, it meets all the requirements, I'll be Commenting later on how the remaining ones go.
Very funny. It comes with battery charge. He does everything he promises.
Terrific! The business good! good! good!
Transmitter and smiley dish children incredibly like cheap price in this pleasure as guard's non-chilling is also OK seems to be four to dad's force my message
The product came protected in a tecnopor box. Came with cable and instruction manual. Looks like the picture. I haven't tried it yet.
Lightweight and fully transmitter! Sister incredibly adore ㅋ ㅋ ㅋ ㅋ porcelain look nice few pieces buy jewelry corsage Oh
Very good product oh ~
It's been three weeks. Ordered 6: 3 blue and 3 gold. 1 Gold turned out to be with a defective battery. 30 seconds flies with green, then another 1,5-2 minutes with flashing red and then drops. Will need to order and replace. The rest fly 5 minutes plus minus 30 seconds. I recommend the goods and the store.
Very nice the truth is I really liked the way it comes protected the toy comes in a unicel case and arrived in perfect condition I really loved the shipping way and the delivery was too fast I highly recommend the store.
Mom what dirty Holy necklaces bought the Kenyan and desire was used to work. up to huge like Sim ㅋ ㅋ ㅋ friends brought four Go Go Girl must Jing ㅋ ㅋ ㅋ ㅋ easy dry red blue LED door light the red only two temperature cycling ㅜ
very good quality and it is good for children 20 months and more because it doesn't need to control by remote.
Everything would be fine, but a couple of sensors do not work, so it either flies to the side and beats, and then falls, or sticks to the ceiling and until it sits down.
Days only ^^ received in Adelaide like four. Only battery think shorter than four key
Very good, recommend, work normally
Multiple Morocco cuddly. Packaging is one summer dedicated Styrofoam packing come with durable, yo When the cursor is in some amazing long and gold bags adapt no gimmicks. Get right turning saw five minutes is playing with Ziplock the summer the beach with a tail Loach four. S three very ay soon rice food called slammed. Reticulation gun sensor invalid catches it. Hair should also be seemed. Battery about the firm ground here bumping the membrane witout the.
I just got 1 red and 2 blue ones, I really need this gold one for my 3 kids, please check the ordered color before sending for the next time, but it's workig good and my kids really love this one!!
Cheap Joe azo to hoot
Product cute for children shipping arrived within Weekly Country 10 all work great thx store :))
Product details and also Okey Inverse Post Office courier first faster to store license is good.
For Apple 5S fully the significance. First how to blowing distressed was used just into the sky throw you attains more called. Workers used indoor, sound in some big and sensor are occasionally correct heat reaction be safe when the same one. Looks to be still well acid
Product description exact, thank you to the store, I recommend